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Product Q & A
  Product Training: Questions and Answers   
                         
1. Can the product be increased or reduced?
Yes, of course! You can adjust the amount of product used according to the needs and reactions of your skin. Here are some suggestions:

Start gradually: Start with a small amount and observe how your skin reacts to the product. Give your skin time to adapt to the new product and gradually make any personalized changes.
Observe and adjust: Pay attention to how your skin feels and looks after using the new product. If your skin feels dry, you may need to adjust the amount or frequency of use. On the contrary, if your skin can adapt well, you can gradually increase the amount.

Layering and compatibility: Make sure to layer the product correctly to maximize its effect.
Consider skin type and problems: Different skin types may require different amounts. For example, oily skin may need to adjust the amount of moisturizer, while dry skin may need more.

2. What is the difference between INCELLDERM Basic Series and RADIANSOME 100?
INCELLDERM Basic Series uses Giant Centella Asiatica and Lava Energy Water as its main ingredients, and its function is to repair the skin barrier and cultivate healthy and radiant skin.
RADIANSOME 100 Series formula uses ultra-microfluidic and micro-lipid technology, combined with plant-based special ingredients with special skin care effects, greatly improving the product's anti-aging, whitening and anti-wrinkle effects.

3.Which RIMAN product use micro-lipid technology?
Only the RIMAN Radiansome 100 series uses ultra-microfluidic and micro-lipid technology, and the INCELLDERM Basic Series does not use the above technology.Liposomes are similar to human cell membranes in structure and composition, and have both hydrophilic and hydrophobic properties. They can perfectly encapsulate active ingredients and deliver them directly to the base of the skin, with long-lasting sustained release and safety and low sensitivity.
Liposome structure:  Hydrophobic tail,  Hydrophilic front
4. What is ultra-microfluidic technology?
An advanced microparticle manufacturing technology that improves skin absorption by placing the emulsion in multiple ultra-microfluidic processes to produce fine active ingredients
Radiansome is a liposome product that uses ultra-microfluidic technology to process the active ingredients of the entire formula to ensure that the ingredients are effective.
 
5. What is ultra-microfluidic technology?
Particles with unique properties are made using ultra-microfluidic technology.
 
6. What ingredients are liposomes made of? 
Phospholipids: These are one of the most common phospholipids, and their sources include egg yolks and soy beans. They form the bilayer of liposomes, which is similar to the structure of cell membranes.
Includes egg yolks and soy beans. They form the bilayer of liposomes, which is similar to the structure of cell membranes.
Cholesterol: It is added to liposomes to improve their stability and fluidity, and to prevent liposomes from rupturing or fusing during storage.

7. Do liposomes have a 100% absorption rate?
100% absorption rate - how much active ingredients can be absorbed depends on several factors, such as particle size, current skin quality, etc. 
RIMAN ingredients use liposomes as carriers to deliver active ingredients deep into the skin, and use ultra-microfluidic technology to break up liposomes into smaller particles, forming nano size, thereby providing more surface area, increasing solubility and enhancing bioavailability, etc., to a greater extent, the ingredients can improve the skin problems they can target. 
Scientifically speaking, RIMAN products have a high absorption rate, but whether they are fully absorbed depends on individual circumstances. 

8. Are all INCELLDERM products 100% natural ingredients? 
INCELLDERM products use 100% natural ingredients, except for sunscreen (which contains necessary chemical ingredients to provide protection against UV radiation). In the field of cosmetics and skincare, "100% natural" usually means that the ingredients used in the product are all from natural sources, such as plants, minerals or animal products, but it does not exclude all chemical ingredients, because many chemical substances are obtained from natural ingredients through extraction, concentration or other forms of processing. These processing processes do not prevent the ingredients from being considered "natural". 

9. Are INCELLDERM products suitable for all skin types? 
INCELLDERM products adhere to the K-BEAUTY care concept, and the product ingredients are gentle and suitable for all skin types. 
  1. Formula and ingredients: Gentle formula: INCELLDERM products are designed with gentleness and effectiveness as the focus, and the ingredients include some natural ingredients known to have soothing and moisturizing properties, such as hyaluronic acid, Centella asiatica, plant extracts, etc. The product is hypoallergenic, which can minimize the risk of allergic reactions and is suitable for sensitive skin
  2. Adaptability: Suitable for a variety of skin types: INCELLDERM product formula is designed to repair and balance the damaged skin barrier, provide moisturizing without causing excessive oiliness or dryness, so it can be suitable for different skin types (adjust skin care regimen according to personal needs). Combined with RADIANSOME 100, it can help the skin anti-aging, lighten spots and other effects.
10. I would like to ask if dry skin is suitable for using cleansing powder day and night?
People with dry skin can use Brightening Cleansing Powder in the morning and evening, but it is recommended to choose a cleansing oil for double cleansing, which can gently moisturize while cleansing and avoid removing the skin's natural oils. It is also recommended to wash your face with cold water.
In case of short-term climate change (traveling in a particularly dry area or the weather becomes particularly dry), it is recommended to use it at night.

11. What is the effect of RIMAN's Double Cleansing?
People with dry skin can use Brightening Cleansing Powder in the morning and evening, but it is recommended to choose a cleansing oil for double cleansing, which can gently moisturize while cleansing. Oil-based cleansers remove dirt and makeup, including waterproof products, while keeping the skin hydrated. The first cleanse of a double cleansing routine must remove all impurities from the skin while avoiding moisture loss and stripping the skin's natural oils. Therefore, oil-based cleansers can complement the effects of cleansing powders.
Like all steps in skincare, cleansing routines can be very personalized, depending on your skin type, skin concerns and lifestyle.
For example, temporary climate changes (travel in particularly dry areas or when the weather is particularly dry) recommend using it only at night. It is also recommended to cleanse the face with cold water.

12. What does emulsify dirt mean?
"Emulsifying dirt" refers to the process of using cleansing products to convert dirt, oil and cosmetics on the skin into a state that can be washed off with water. The emulsification process can turn oily dirt into a state that can be mixed with water, making it easier to remove when rinsing, while maintaining the water and oil balance of the skin to avoid excessive dryness.
The specific steps are as follows:

Apply cleansing products: Apply an appropriate amount of cleansing oil to the skin.
Massage the skin: Gently massage to fully mix the cleansing products with the oil and dirt on the skin, which can effectively dissolve dirt and cosmetics.
Add water to emulsify: Add a small amount of water and continue massaging- The cleansing product will turn into a milky lotion, which is the emulsification process.
Rinse clean: Rinse the skin with clean water to remove all dirt and residual cleansing products, and follow up with brightening cleansing powder for deep cleansing.

13. Can the serum and the revitalizing cream be applied around the eyes?
INCELLDERM serum and the revitalizing cream can be used around the eyes, but since the eye skin is delicate, it is recommended not to use too much.

14. Do I have to use the whole set of INCELLDERM products?
There are several reasons to use the whole set of INCELLDERM skin care products instead of a single product:
Ingredient synergy: Skin care products from the same series are usually designed to work together. The ingredients in each product can complement and enhance the effect of each other, making the overall effect better.
Compatibility: Products from the same series usually have similar pH values and formulas, reducing the risk of skin allergies and irritation. Mixing incompatible products may cause skin problems.

15. Why do I experience "rubbery" after using the Collagen 100 Instant Water Mask (I used enough product)?
  1. The stratum corneum is too thick. The skin constantly metabolizes the expired stratum corneum. If there is not enough healthy skin to make the stratum corneum fall off normally, the face will continue to accumulate old stratum corneum. These have no protective effect. The dead cell tissue will clog the pores and prevent skin care products from entering the skin.
  2. When the lipids in the skin care products come into contact with the lipids on the face, they are rubbed back and forth too many times before they are completely fused, and they react chemically with each other to form debris, which is difficult to be absorbed by the skin again and causes mud. Applying skin care products too hastily and using them before they are fully absorbed will affect the degree of skin care products penetrating into the skin.
  3.  Collagen 100 Instant Water Sheet contains a high concentration of macromolecular ingredient T-Col marine collagen. When the skin's own absorption capacity is poor, it will appear muddy.
16. What principle does BooSeeBoo and Active Cream use to achieve deep skin care?
The penetration principle of skin care products mainly involves two aspects: one is the ingredients of the skin care products, and the other is the integrity of skin tissue.
INCELLDERM products have good penetration because of their small molecules and strong skin affinity.
Secondly, the integrity of individual skin tissue will also affect the penetration of skin care products. The stratum corneum of the epidermis is the natural protective barrier of the skin. The state of the stratum corneum will directly affect the penetration of skin care products. For example, if the stratum corneum is too thick or too dry, it will cause the accumulation of old dead skin cells and the skin will not be able to metabolize well, making it difficult for skin care products to penetrate.
INCELLDERM product functions include protection, repair, conditioning and regeneration. By improving the physiological functions of the skin, the condition of the skin will be improved over time.

17. Are all oil-water balancing sprays suitable for oily acne-prone skin?
Oily skin may not be innate, but may be caused by several acquired factors such as hormonal changes (such as puberty, menstrual cycle, pregnancy, use of birth control pills, etc.), diet, skin care habits (over-cleansing or using too many oil-removing products will strip the skin of its natural oils, but will encourage the sebaceous glands to produce more oil to compensate), stress, etc. 
Oil Mist is suitable for all skin types, mainly for the following key points to consider: Light formula: Oil Mist uses a light formula that can provide moisturizing effects without making your skin feel greasy. Balancing oil secretion ingredients: help control oil production and reduce shine such as: niacinamide, bergamot fruit oil, lavender oil, centella asiatica extract, green tea leaf extract, rosemary leaf extract, licorice root extract, etc. Moisturizing ingredients: glycerin, sodium hyaluronate, hydrogenated lecithin, ceramide and other ingredients can provide moisturizing effect without adding additional oil.

18. Why does my skin become dry after switching to RIMAN products?
Difference in ingredients: New products may contain ingredients that your skin has not yet adapted to, such as higher concentrations of active ingredients, which may cause dry skin.
Skin adjustment period: It may take some time for the skin to adapt to new products. During this period, dryness or other temporary changes usually occur.
To reduce dryness when changing products, consider the following suggestions: 
Gradual introduction: Use the new product every other day at first, and gradually increase the frequency of use.

19. Why does BOTALAB shampoo contain alcohol?
Botalab conditioner contains a small amount of cosmetic alcohol derivatives (including: cetyl alcohol, propylene glycol, butylene glycol) and trace amounts of alcohol (denatured ethyl alcohol). Because Botalab conditioner is a combination of water and oil (plant essential oils), the function of the alcohol derivative is mainly used as a stabilizer (to avoid the deterioration of the water and oil content) and antibacterial (water easily causes bacteria to grow).
The cosmetic alcohol derivatives and alcohol raw materials are made from sugar or molasses. The cosmetic alcohol derivatives and alcohol content of the formula is low, and it will not take away moisture from the hair and become dry, so please feel free to use it.

20. There is redness and sensitivity after using the product. Is there a special process for users to adapt more easily?
Perform a skin test: When using a new product, first perform a skin test on the inside of the wrist or behind the ear.
Gradual introduction: Do not introduce multiple new products at once. Introduce only one new product at a time and observe the skin's reaction, so that it is easier to determine which product is suitable or not suitable for your skin. It is recommended to use Oil Mist and Calming Balance Gel in small amounts first, then BooSeBoo (start with 3-2- 3 and gradually increase to 5-3-5) and Active Cream, and finally, facial cleanser. 
Pay attention to the amount used: When you first use it, please use a small amount of product, and gradually increase the amount used to give your skin time to adapt.

21. What does "Water to cream" mean for BOTALAB hair products?
"Water to cream" means that when the shampoo comes into contact with water, the formula will change from liquid to cream and foam. This change helps to cleanse the hair first, provide deep moisturizing and nourishing effects, and can better penetrate and cover the hair and scalp, and can provide rich moisturizing effects while cleansing. The cream state can more effectively absorb the beneficial ingredients in the product and enhance the care effect.
After the product comes into contact with water, the formula will turn into a cream and generate heat. The effect will be better with massage techniques.

22. Generally speaking, the skin should be shiny and moisturized after using RIMAN products. Why are some friends still dry?
Whether the face can appear shiny and moisturized (watery) depends on different reasons (skin condition, product usage). Everyone's skin condition is different; some people's skin condition is already good at the beginning, so the shiny and moist feeling will appear quickly. Some people have poor skin conditions, so they need to take care of their skin and repair the skin barrier first, so it takes a long time for the shiny and moist feeling to appear.

23. I have constipation after using Deep Talk Plus. How can I adjust it?
Insufficient water intake: Deep Talk Plus contains rich fiber, which works best after absorbing water, helping to soften stool and promote defecation. If water intake is insufficient, fiber will make stool hard and difficult to excrete.
Increasing fiber intake too quickly: A sudden increase in fiber intake can cause digestive discomfort, including constipation. It is best to gradually increase fiber intake to give the digestive system time to adapt.
Please make sure to drink enough water when taking Deep Talk Plus, gradually increasing to the required fiber content.

24. How much fiber is in each Deep Talk Plus?
Deep Talk Plus contains 3 grams of dietary fiber, including soluble and insoluble fiber in each packet, which helps promote bowel movements and support bowel health.
Here are some fruits that contain about 3 grams of fiber:
Apple: One medium-sized apple (unpeeled) contains about 4 grams of fiber.
Banana: One medium-sized banana contains about 3 grams of fiber.
Orange: One medium-sized orange contains about 3 grams of fiber.

25. Can diabetics and vegetarians consume LIFENING BEAUTY COLLAGEN EX?
Each bottle of LIFENING BEAUTY COLLAGEN EX contains only 1 gram of sugar and 3 grams of sugar alcohol. Diabetics are advised to refer to this first.
The LIFENING BEAUTY COLLAGEN EX formula is composed of marine hydrolyzed fish collagen peptides and is not suitable for vegetarians.

26. Who should avoid drinking LIFENING BEAUTY COLLAGEN EX?
Each bottle of LIFENING BEAUTY COLLAGEN EX contains a rich amount of collagen. People with poor liver or kidney function may have difficulty processing the high protein content, so it is not recommended for them.  
People with poor liver or kidney function include those with hepatitis, cirrhosis, kidney failure, or proteinuria.

27.How many bottles of LIFENING BEAUTY COLLAGEN EX can be consumed daily?
The recommended daily limit for LIFENING BEAUTY COLLAGEN EX is 4-6 bottles. It is advised to consider your own health condition before making a decision.

Compiled info from Ms Phoebe, Riman Hong Kong---Zoom 17/12/2024

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